Ways to Troubleshoot Your Slow Internet Connection
  • December 23, 2022
  • Fetch Wireless
  • 0

In today’s world, a slow internet connection can be very annoying and cause many problems. It can prevent you from talking with friends and family, disrupt your work or school, stop streaming services from working, and can really slow down your life. If you’re having problems with your internet speed being slower than what your provider promised, there are some things you can do to figure out what the problem is. Keep reading below.

Conduct a Speed Test

Conduct a Speed Test

To verify the internet speed you are receiving, you can conduct an internet speed test. There are multiple tools available that can be used to measure your current speeds. Compare the results of the test with the promised speed from your provider. If the results indicate that your average speed is lower than what you were promised, you are not getting the speed you are paying for.

Contact Your Internet Service Provider

If your internet connection is still slow even after trying all the troubleshooting steps, it’s time to contact your internet service provider. Have all the details of the things you have already tried ready so that when you talk to them, you can answer any questions they might have and make sure the problem is on their end.

Inspect All Cables

Ensure that all of your equipment is correctly connected. Inspect any cables related to your internet connection to ensure they are in working order. If you have older electronics or are connecting to many devices, contemplate upgrading your equipment to be more reliable.

A newer modem can manage multiple devices without slowing down the connection. Try using an Ethernet cable to connect to the internet directly, and see if your web browsing experience improves. If your connection speed is significantly faster, the modem may need to be replaced.

Reboot Both Main Router and Modem

Reboot Both Main Router and Modem

Rebooting your main router and modem is an excellent way to help address any internet connection issues. To do this, first unplug the router and the modem and wait for around 30 seconds. Then plug in the modem and turn it on. Wait an additional minute before plugging in the router and turning it on.

After that, give it a few minutes to reconnect and make sure the devices are working correctly. If your computer is not responding as it should, it might be helpful to try clearing and renewing its DNS settings. Depending on your device, the steps for doing this may vary; once you have completed the process, make sure to restart your modem and router.


Addressing a slow internet connection is complex and can involve several steps. The most crucial factor is to determine the root cause of the problem. This can include checking the modem, router, and cables, updating the operating system, and resetting the modem and router.

In addition, users should identify any potential sources of interference and consider upgrading their service plan. Lastly, users should contact their internet service providers for more specific assistance to troubleshoot any remaining issues. By following these steps and taking the appropriate steps, users can successfully address slow internet connections and improve their overall experience.

If you need high-speed wireless internet, trust Fetch Wireless. Based on 4G LTE technology, we deliver versatility that other technologies can’t! Whether you want to stream your favorite movies and TV shows, browse the web and social media, or even play competitive online games, you’ll be able to do it anywhere in the US with a 25 Mbps average download speed. Call now!

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